New Sales Policy 2016 released
A new release of SAMPI Sales Policy is now available (see link)- English / Italiano
TE550 TruckIII : AK33_BK20_EK01_GK00_38_11.ZIP
ADDED FEATURESSerbian language now availableAdded parameters P141 + P142 to activate bottom valve custom logic (ENI standard)
BUG FIXINGFixed bug related to no-pulse timer (previously set by parameter P040 only, instead of P040+P041)Parameters related to programmable Input7 / Input8 are now visibleMinor fixing related to serial communication protocol optimizationMinor fixing related to product calibration log view
TE550 TruckIII : AK31_BK19_EK01_GK00_36_09.ZIP
ADDED FEATURESImproved ticket top lines shift speedDriver update for TM-U590 Epson printerNew parameter P462 to disable CLEAR button to abort delivery ticket printingCommunication protocol update (added "challaging" to authorize remote commands)New protection logic to lock access to setup menu after 3 password errorsNew parameter P306 to set communication timeoutNew parameter P305 to enable LKI autolock (to be unlocked with remote command)Added flowrate stability monitoring logic (antitheft feature)New boot screen with checksum indication (firmware identification)
BUG FIXINGFixed errors on event list after event details printoutWatchdog reset during pre-setup to prevent unexpected rebootFixed minor issues related to parameter setup: "save" command wrongly disabled on few cases (past firmware)Ticket configuration parameters are now visible (accordingly to selected ticket layout)Communication protocol issues (GETM, LDLV, SETM, HMI, PRDRET) are now fixedFixed RAM H messages
TE550 TruckIII : AK29_BK17_EK01_GK00_33_08.ZIP
ADDED FEATURESAdded new ticket layout: "Old Truck2 Gravity Meter" (TM-295 printer only)Added new parameters P401 / P402 / P403 / P405 to customize "Old Truck2" ticket layout (see prev. item)Improved LCSound logic to prevent "fake" alarms in case of foamAdded new parameters P224 / P249 related to LCSound logic fine tuningAdded new programming codes ("1002" / "1003") to control VENT outputs signal"Line Change" volume now fixed to parameter P089 Sequence of used compartments now added to Alpeco ticket layoutLine change warning now added to Alpeco ticket layoutNew serial communication commands added to the protocol (see programmer's manual for details)
BUG FIXINGFixed initialization of latest used products (now set to "No product" after reset, instead of "Product 1")Fixed italian strings errors on Alpeco ticket layoutQuick jump on header empty lines (Alpeco ticket layout only)Compartment names now correctly refreshed after any SetupWatchdog reset during pre-setup to prevent unexpected reboot
The tenth edition of Oil&nonoil-S&TC - the only Italian trade show dedicated to the entire fuel distribution sector - is to be held in Rome on the 29th and 30th October 2015.The exhibition expands its commercial horizons to become an event geared to matching supply and demand for those that invest in “Energy, fuel and mobility services”. The service station, alternative fuels, storage, transportation and the car-wash remain the key elements of the fair. At the same time, Oil&nonoil Traditional fuels remain vital to assure mobility, but the growth and use of new fuels is also an emerging trend.
SAMPI will exhibit at stand F18.
Web platform upgrade: CLAIMS
The ticketing system can be now used to open CLAIMS about product non-conformance issues(material defects, poor painting, missing parts, missing documents, ...)
Sampidesk platform was started on October, 2014.We are close to complete the first year of activity and we would like to get your feedback about it. We kindly ask you some minutes of your time to fill a form with 10 questions about your satisfaction.The survey is powered by an external website and it is 100% anonymous.Your opinion is essential to improve the quality of our service, so please click on the link below and let us know!
English version: https://it.surveymonkey.com/r/DG573HMItalian version: https://it.surveymonkey.com/r/DB832SP
Jul, 27th - 14:30 (GMT+1)
Duration: 90 minutesLanguage: ItalianoLevel: 1
To join the webinar, send an email to email@example.com
May, 28th - 14:30 (GMT+1)
Web platform upgrade: RMA & News Feed
Click on the RSS button on the top of the page, or copy/paste the following link:http://www.sampidesk.com/main/technical-support/announcements?view=announce&feed=rss